ASSISTANCE FOR NEW CUSTOMERS
Placing Your First Order
Placing an order with Pulsat.com is easy. There's no need to create an account first. You will have done that once you've placed your first order online. We can also accept orders by phone, fax or e-mail.
First you will need to browse or search for the items you would like to order. Search boxes are located on every page of our site. When you find an item that interests you, click the title, name or picture of the item to see its product information page. Here you will find more information about the item.
Adding Items to Your Shopping Cart
If you want to order an item from Pulsat.com, click the "add to cart" button on the item's product information page. Once you've added an item to your shopping cart, you can either continue shopping by simply adding more items to the cart, you can keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the View Cart button at the top of the page.
Proceed to Checkout
Take a moment to review all of the items you've placed in your shopping cart. If you decide that you don't want to purchase a particular item right away, click 'remove' the check box at the side of the item and your cart will be updated. When you're ready to place an order for everything in your shopping cart click the 'proceed to checkout' button. You will be taken to the first page of the express checkout order form.
To sign in to your account click 'sign in' located at the top of the page. Enter your e-mail address and password. If you have forgotten your password you can retrieve it using the 'forgot your password feature' and entering your email address. A new random password will automatically assigned to your account. Once received you can log in to your account and reset your password to one of your choice.
Provide a Method of Payment
Associate a password with your account so that when you come back to Pulsat.com in the future, you can use the same shipping address and method of payment you provided during this first order.
Next, let us know how you would like to pay for your order. We accept cheques, bank transfers, money orders, bank drafts, American Express, MasterCard, Visa plus all other major credit and debit cards. All debit and credit card orders are handled by SagePay (formerly Protx) via a secure payment gateway for your security. All orders must be prepaid.
Review and Submit Your Order
Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the 'Proceed to Payment' button to submit your order. Once you place your order, we will send you a confirmation e-mail message.