Payment
All major credit cards accepted including American Express
Orders paid by cheque will only be dispatched after funds have cleared
Postal Orders and Cash by Registered Mail also accepted
Please Note:
1. We never take payment from a Credit Card unless goods are ready for dispatch
2. All Credit Card orders must be submitted in the Cardholders name and shipped to the Cardholders
registered billing address

Bank Transfers
Payment accepted by Bank Transfer, there is no surcharge for UK transfer. For foreign transfers over £50.00 please add £6.00 to cover bank charges. Bank details available upon request by email.

Handling Complaints
We will respond to all complaints within one working day of receipt whether placed by Telephone , Fax or E-mail.
Tel +44 (0)7010 702935
Fax +44 (0)7010 702936

Privacy Policy
Please note:
No information is collected , stored or passed on to third parties.

In the interest of customer service telephone calls may be recorded or monitored.

Information on this website is provided as a guide only.
Errors and omissions excepted. E&OE.

Please Note: We never send unsolicited mail.

Faulty items returned for repair or exchange, where no fault can be found, will be charged an administration fee of £10.00 + Return Carriage + VAT

If accepted for return, non-faulty goods correctly supplied will be charged a restocking fee of 25% on the original purchase price. Items must be returned unused, unopened and in original saleable condition. All returns must be accompanied with a valid RMA number obtained prior to return by email or telephone.

Viewing Cards: As with a number of products on our site Viewing Cards are often offered by us at heavily discounted rates. We would like to make customers aware that if a situation arises where a further pro-rata payment is required the amount due may be calculated based on the normal retail price and not the discounted one that was originally paid.

All prices include VAT @ 17.5%

Your statutory rights are not affected.